On this page you can see a video overview of the main features of Trendsmap Analytics.

The main features are also described below, and at the bottom of the page are FAQs.

You can learn about the visualisation tool here.

Trendsmap Analytics enables you to analyse any topics from the last 2 weeks. Some of the main features include:

  • Analyse any topic using powerful boolean queries
  • Filter results by time, country, state, region and language
  • Learn how many tweets discuss a topic, and identify which are the most popular
  • Find out where has the highest proportion of people discussing the topic
  • Get unique insights such as gender of accounts and sentiment over time
  • See what are the most popular emojis related to any topic
  • Identify who are the biggest influencers for any topic
  • Discover the tweets that started a trend

There are a number of controls (listed below) which allow you to filter the results in many ways such as by location, time and with boolean queries.

Analytics Start Page

You can create an initial search by using the following filters.

  • Query – You can use boolean queries (eg OR, and Proximity to fine-tune your searches. Click here to see what boolean operators are available.
  • Dates – You can filter using preset timeframes, such as the last 12 hours, or use the Custom option to select your own start and end time. Please note that times are in UTC.
  • Country – Simply select a particular country, or leave as All. Once you select a country you can also select a particular State, or leave as All.
  • Language – Simply select a particular language, or leave as All.

Analytics Results Page

The Analytics results provides you with statistics, maps showing activity, and the results in terms of top tweets, related hashtags, emojis, sentiment, images, videos and more.

There is also a Region filter, which you can use to select a particular area on the map, and then filter results to just that area.

Summary

The summary gives you an estimate of the key statistics for the query.

  • Tweets – The estimated number of tweets
  • Retweets – The estimated number and percentage of retweets
  • Replies – The estimated number and percentage of replies
  • TPM Max – The maximum Tweets Per Minute (TPM) within that period
  • Gender – An estimation of the percentage of females and males that have sent tweets that match that query

Timeline

The timeline shows how the volume of tweets changes over time. You can also see how Sentiment changes over time.

Sentiment is measured from -100 (most negative) to 100 (most positive).

Map

The map has various layers displaying tweets, choropleths and a heatmap. You can choose to display multiple layers at the same time.

  • Top Tweets – These are the most popular locatable tweets in terms of retweets.
  • Influencing Tweets – These are the most tweets that come from accounts with the most followers.
  • Recent Tweets – These are the most recent locatable tweets.
  • No Tweets – This is particularly useful when you would like to display the Conversation or Sentiment choropleths
  • Conversation – This shows the countries that are talking about the topic the most (darker) and the least (lighter) as a proportion of their overall conversation. If a country filter is used then it will show this on a State basis. The figures that are used in the scale are ‱, which is known as a basis point, or permyriad. This refers to 1/100ths of 1%, or per 10,000. For example 1‱ = 0.01%
  • Sentiment – This shows the countries that are talking about the topic the most positively (darker) and the most negatively (lighter). If a country filter is used then it will show this on a State basis. Sentiment is measured from -100 (most negative) to 100 (most positive).
  • Heatmap – This displays a heatmap of where tweets are coming from.

Further statistics

There are further statistics for each query:

  • Conversation – This shows the countries that are talking about the topic the most (darker) and the least (lighter) as a proportion of their overall conversation. If a country filter is used then it will show this on a State basis. The figures that are used in the scale are ‱, which is known as a basis point, or permyriad. This refers to 1/100ths of 1%, or per 10,000. For example 1‱ = 0.01%
  • Country – This shows the countries where the most tweets are coming from, and the percentage of tweets from each country
  • City – This shows the cities where the most tweets are coming from, and the percentage of tweets from each city
  • Languages – The shows the most popular languages used in the tweets, and the percentage of tweets from each language
  • Hashtags – This shows the hashtags that are used most often in the tweets, and the percentage of tweets containing each hashtag
  • Words – This shows the words that are used most often in the tweets, and the percentage of tweets containing each word
  • Emojis – This shows the emojis that are used most often in the tweets, and the percentage of tweets containing each emoji
  • Source apps – This shows the applications that have been used most often to send the tweets, and the percentage of tweets coming from each app

Tweets and media

For all tweets and media in this section we provide an abbreviated version of the tweet so that as many tweets as possible are easily scannable.

You can see the full text of a tweet by hovering over the tweet, or by clicking on the tweet which will open a lightbox containing the original tweet. You can then easily scroll through all tweets within the lightbox.

You can retweet, reply, favorite and follow from within the lightbox. Also the time link (eg “about 2 hours ago”), links back to the original tweet on Twitter.

  • Top retweets – These are the tweets that are retweeted the most
  • Most quoted tweets – These are the tweets that are quoted the most
  • Most replied tweets – These are the tweets that are replied to the most
  • Most influencing tweets – These are the tweets from the accounts with the most followers
  • Most recent tweets – These are the most recent tweets
  • Media – The top tweets that contain images or videos
  • Links – The top tweets that contain urls. The page title for the url is handily displayed at the top of the tweet
  • Top accounts – The accounts who are mentioned the most
  • Top influencers – The accounts with the most followers

Below are FAQs about the main Trendsmap Analytics features, and at the bottom of the page are FAQs about billing and general company information.

Can I save a search in Analytics?

Yes.

All the parameters for your search are included in the url, so to save a search you can simply copy or bookmark the url of any search you have made.

You can also share these with any colleagues that have access.

What boolean operators can be used in queries?

All boolean operators are listed below.

Operator Example Description
AND bacon eggs Finds tweets that mention both bacon and eggs. Please note that AND is implied so should not be entered.
OR bacon OR eggs Finds tweets that mention either bacon or eggs.
NOT bacon NOT eggs Finds tweets that mention bacon, but not eggs.
Quotes “bacon sandwich” Finds tweets that mention the exact phrase bacon sandwich. Note that these should be straight (not curly) quotes, and that these can often become corrupted when copied from email or messaging software.
Brackets (bacon OR sausage) eggs Finds tweets that mention both bacon and eggs, or both sausage and eggs.
Proximity “bacon eggs”~3 Finds tweets that mention both bacon and eggs within 3 words of each other. This operator (~) is called a tilde.
Near bacon NEAR/2 eggs Finds tweets that mention bacon within 2 words of eggs.
Wildcard bacon cook* Finds tweets that mention bacon and words that start with cook (eg cook, cooking, cooks). Note that wildcards can also be used on their own in place of whole words.
Country bacon country:au Finds tweets that mention bacon from people in Australia. This uses ISO 3166-1 alpha-2 country codes, eg gb,us,ca,es.
Language bacon language:en Finds tweets that mention bacon which are written in English. This uses ISO 639-1 language codes, eg en,es,de,fr,pt.
Field-start ^bacon Finds tweets that mention bacon as the first word of the tweet.
Field end bacon$ Finds tweets that mention bacon as the last word of the tweet.
Quorum matching “I love bacon in the morning”/2 Finds tweets that mention at least 2 of the words within that phrase.
Strict order bacon << eggs Finds tweets that mention bacon and eggs, and where bacon appears before eggs.

Other notes:

  • Queries are not case sensitive. For example Bacon will return the same results as bacon.
  • Always ensure you have the same amount of open and close brackets and that there are not any trailing OR or NOT at the end of queries, or just prior to a parenthesis, as this will cause the query to fail.
  • Words with a ‘-‘ in them must have a double quotes around them
  • Hashtags and usernames can be entered as is, eg #trending and @trendsmap
  • Example will not also match #example and @example. These need to be entered individually.
What does H1, H2 etc mean?

The H icon stands for Hotness, (also known as Recency).

This is a score (1 being lowest, 10 being highest) which indicates how much that element is being discussed in the recent past, rather than further back in time.

  • If something has a score of H10 this means it is mostly being mentioned more recently
  • If something has a score of H1 this means it was mostly being mentioned longer ago.

Hopefully that makes sense. It is tricky to understand but here is an illustration which hopefully helps.

Can you help me to “trend”?

Trendsmap is not a tool for ‘making’ trends. It has no ability to increase your user or hashtag followers etc.

Our trends are created through complex algorithms relating to volume of tweets within geographical boundaries. They are also dependant upon what else is trending within the same area.

So if you are looking for a tool to help make your hashtag or user account ‘trend’, Trendsmap is not the tool for you.

What technology has been used to build Trendsmap?

This site has only been possible due to a number of different components. A list of many of the components & services we use are listed below.

If you have any queries regarding the development, you can contact lead developer, John Barratt via Twitter.

System Components

Javascript libraries

Services

How can we report bugs or suggest new features?

There are two ways you can offer feedback on this site, be it a feature suggestion, bug report, or whatever.

  • There is a suggestions link in the page footer, which goes to a dedicated uservoice forum for offering feedback and voting for your favourites.
  • You can also contact us here.
Can I get copies of my invoices?

You can now download pdf’s of all your invoices.

Please go to your Accounts Page which can be located by clicking on your Twitter Username in the top navigation bar.

Here you can cancel, see your subscription dates, change your primary contact or Organisation address/details, change your credit card details or send us a message.

What are my payment options?

Payments can be made with Visa and Mastercard credit cards, or through PayPal account you can also pay with PayPal, American Express and Discover.

We can offer invoicing, and other billing options for organisations wishing to purchase multiple subscriptions, or purchase Plus subscriptions a year in advance. Please contact us to arrange this.

Can I share a Trendsmap subscription with a colleague?

Trendsmap subscriptions are designed to be used by an individual signing in through their Twitter, Facebook or Instagram account.

If you require multiple subscriptions for your organisation, please contact us and we will be happy to discuss our multiple subscription discounts with you.

Is there a minimum contract period?

No.

We want to make it very flexible for you.

Your subscription to Trendsmap is automatically billed monthly or annually. You can cancel at any time.

If you cancel before the end of a billing period, you’ll retain access until that billing period is over.

How do I change from a monthly to an annual subscription?

We will be making this automated but in the changeover period, please contact us and we will organise this for you.

Can you invoice me for a subscription?

We are happy to invoice for annual Plus subscriptions however we will need to add a admin/bank transfer fee of $30 per subscription.

We can accept payment via Paypal or Master/Visa card. We do not accept payment via Check

How can I cancel my Trendsmap subscription?

You can cancel by clicking on your Twitter username in the top right navigation bar. This will take you to your accounts page.

Follow the links to cancel. If you cancel mid subscription, you will continue to have access until the end of your payment period.

Alternatively, if you contact us, we are happy to assist.

How do I get access to all Trendsmap’s Plus features?

Your first access to Trendsmap will bring you to the Home page. From here you will be able to click on words on the map and see small thumbnail images/tweets etc. To see more detail of these you will need to Register.

Once you have Registered using your favourite social media (Facebook, Twitter or Instagram) you will immediately have full access to all Plus features. This will be for 1 week and you do not need to enter any credit card details.

 

After 1 week trial you will be asked to enter payment details:

Once payment option is selected and successfully completed you will continue to have access to all Trendsmap Plus features.

Remember, our subscriptions are automatically renewed each month so please cancel if you do not wish to renew.

Do you have any cool videos from Trendsmap showing events unfold over time?

Yes we do! Below you can see videos of some noteable events as they unfolded and were played out on Trendsmap.

You can see all Trendsmap videos on our YouTube channel and subscribe to be updated when new ones are added.

We also share a lot of visualisations on our Twitter account

10th – 25th June, 2010 – FIFA World Cup Visualisation – Group Stage


13th December, 2009 – The XFactor Finals unfolding over the UK

30th September, 2009 – Samoa Earthquake & Tsunami

When did Trendsmap first launch

The development of Trendsmap commenced in June 2009 and the site was launched in September 2009.

When we first launched, Twitter only provided global trends, (Twitter did not introduce local trends until January 2010), so one of our main objectives was to provide local trends for as many locations as we could.

Trendsmap continues to evolve as more cities, languages and features are added.

Why do I need to authorize Trendsmap to login with my Twitter account?

The reason Trendsmap needs permission for posting is so you can use retweet, favorite and reply to tweets you find within the Trendsmap interface.

We understand any concerns you may have. and appreciate there have been some unscrupulous websites that have done things like send out promotional materials on user accounts.

Trendsmap would never post content to your account without your explicit request to do so, such as you retweeting a tweet from within Trendsmap, like you would from your normal Twitter client.

We would never update your profile, send tweets on your behalf or follow new people.